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Where your client shows up on Maps, street by street.

A ranking grid around the business, competing listings and Google reviews.

Guided tour

  1. The Google Business Profile listing is linked to the site. Its reviews are synced and the last sync time stays on screen.

  2. The average rating, the number of reviews and how many already have a reply.

  3. A filter keeps only the reviews without a reply. “All” also shows the ones already handled.

  4. Each review with its author, rating, date and full text.

  5. Write the reply under the review, or start from an AI draft, to check before it goes live.

In detail

Every screen shown here comes from our demo client: nothing is mocked up.

Review replies

A reply ready to check before it goes live.

The reply is written under the review. “Suggest a reply (AI)” drafts one from the review text. Nothing reaches the Google listing until someone clicks “Publish the reply”.

  • A 2-star review from Mélanie Rossier on 30 October 2026: her order wasn't ready for pickup.
  • The draft apologises, explains what changes for morning pickups and is signed “Laura, K9 Shop”.
  • The text can be edited right up to publication.
Google reviews for the K9 Shop demo: under Mélanie Rossier's 2-star review, a reply written in the text box, with the “Suggest a reply (AI)” and “Publish the reply” buttons.(open the full-size capture)

History

Published replies stay under each review.

The “All” filter also shows handled reviews, with the reply and its date. The team can reread what was already said before answering the next one.

  • Patrick Jaquier, 5 stars on 27 October 2026: reply published the next day.
  • Chloé Vuilleumier thanks the team for the Saturday canicross workshop: reply signed Laura, K9 Shop, on 23 October 2026.
  • 41 of 75 reviews answered for the Lausanne showroom.
Google reviews for the K9 Shop demo, “All” filter: reviews to answer with their “Reply” button, then reviews from Patrick Jaquier, Chloé Vuilleumier, Nicolas Berthoud and Julie B. with the published reply and its date.(open the full-size capture)

Local searches

Local searches in position tracking.

A search like “magasin chien lausanne” is tracked alongside the site's other keywords. Flowencia records the Google features on the results page, including the Maps local pack.

  • “magasin chien lausanne”: 1st on desktop and on mobile in the 2 November 2026 check.
  • 210 searches a month, difficulty 11 out of 100.
  • Google features found: local pack and knowledge panel.
  • The page that ranks: /showroom-lausanne.
Position tracking for the K9 Shop demo filtered on “lausanne”: the keyword “magasin chien lausanne”, 210 searches a month, 1st on desktop and mobile, local pack and knowledge panel features, /showroom-lausanne page.(open the full-size capture)

Guarantees

  • Cost shown first

    Every grid check shows its cost before it runs.

  • Reviewed replies

    No review reply goes out without approval.

  • One business per site

    Each client has its own listing and its own grid.

Frequently asked questions

How many points does the grid have?

Nine points, in a 3 × 3 square around the business.

Do I need to connect Google Business Profile?

Not for the grid and public reviews. The connection syncs reviews and publishes replies.

Does it work for a service-area business?

Yes, as long as you pick a starting point on the map.

Can I edit the Google listing?

No. Flowencia measures and replies to reviews, the listing is managed in Google.

Measure your first client's local visibility.

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